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Terms and Conditions

Caballero Medical Center Ltd. (CMC)
Effective Date: January 1, 2025

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Welcome to the website of Caballero Medical Center Ltd. (CMC). By accessing or using our website (www.caballeromedical.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

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1. Definitions

  • "CMC," "we," "our," or "us" refers to Caballero Medical Center Ltd., located at 5 1/2 James Plaza, Caledonia Road, Mandeville, Manchester, Jamaica.

  • "User" refers to anyone who accesses or uses our website.

  • "Services" refer to medical consultations, home visits, CareConnect packages, phlebotomy, and other related healthcare services provided by CMC.

2. Use of Website

  • The website is intended to provide information about our services, facilitate appointment bookings, process payments, and accept donations for the H.O.P.E Initiative.

  • Users must be at least 18 years old or have parental/guardian consent to use our services.

  • You agree to use this website only for lawful purposes and in accordance with these Terms.

3. Medical Disclaimer

  • The information on our website is for informational purposes only and should not be considered medical advice.

  • Any medical decisions should be made in consultation with a qualified healthcare provider.

  • CMC is not liable for any misuse of the information provided on this website.

4. Appointments and Services

  • Appointment bookings can be made online or via phone (876-302-0018).

  • Home visits and CareConnect services are subject to availability and eligibility requirements.

  • Payments for services must be made in advance unless otherwise stated.

5. Payments and Refund Policy

  • Payments for CareConnect packages, consultations, and other services must be completed through the website’s secure payment gateway.

  • Refunds may be issued only under specific conditions and at CMC’s discretion.

  • Donations to the H.O.P.E Initiative are non-refundable.

6. Intellectual Property

  • All content, including text, graphics, logos, and images, is the property of CMC and may not be used without prior written consent.

  • Unauthorized use of our website’s content may result in legal action.

7. Privacy and Data Protection

  • Our Privacy Policy, which explains how we collect, use, and protect user data, is incorporated into these Terms and Conditions.

  • By using our website, you consent to our data collection practices as outlined in our Privacy Policy.

8. Limitation of Liability

  • CMC is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.

  • We do not guarantee uninterrupted or error-free access to the website.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Jamaica.

  • Any disputes shall be resolved through mediation or arbitration in Jamaica.

10. Changes to Terms

  • CMC reserves the right to update these Terms and Conditions at any time.

  • Users will be notified of significant changes via email or website announcements.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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